How Securus Technologies Kept Our Prison Safe

When I have to show up for work at the local prison, I know that I am going to be taking my life in my own hands because the inmates would love a shot at hurting me. These inmates have become more violent in recent years towards authority, and overcrowded conditions only worsen the situation. Gangs in the jail have no respect for officers, so in order to maintain a sense of order we have to resort to making use of some of the latest technological advances designed to keeping officers safe in jails.

 

When we started to see the violence escalate in our jail, we knew that we needed to make changes. We were still using a call monitoring system that required officers to sit inside a call center and listen to the inmates on the jail phones. That has been taking away resources that could be deployed on the grounds to maintain order. When we sat down with Securus Technologies to discuss their updated version of the call monitoring system, we knew we struck pay dirt. The new system does it all by way of the LBS software, being able to scan every call the inmates make and alert us if certain terms are being used.

 

Securus Technologies is already making the lives of officers easier around the country, having this same system in 2,500 jails and counting. The employees of Securus Technologies are all working hard to make sure the world is a safer place to live. To give you a few examples of how the new monitoring system has been making our facility safer, check out these instances. The monitoring system alerted us when inmates were talking about hiding weapons, selling drugs in the yard, and even planning to meet up with family in the guest center to get some contraband.